Service management software is what we do. Dedicated to providing our customers with the products and service they need to be successful.


Information on our service management software products can be found here. See details on ServicePoint and Focus


Full-featured demonstration systems, installation instructions, and demo guides are here. This is the place to go for the latest service packs, too.


Options for quick support. If you don't find what you need here, please contact us with your problems, comments, or suggestions.


We recognize the importance of our highly qualified resellers and vendors of our integrated software. We are proud of these relationships.

What's New?

ServicePoint Email Server

ServicePoint now has its own email server setup information, allowing us to send email messages from within the application without requiring a MAPI c

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NCR Interact

RTM is going to the NCR Interact Retail Partner Summit, 4/13/16 - 4/15/16 as an exhibitor.  Stop by and let us show you what's new.  See you in Pho

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Forms Groups

A new setup item has been added to ServicePoint in build 220, called “Forms Groups”, allowing users to define a collection of forms/reports that w

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